How and where do I pay?
You can pay by credit card. Just click on this link and scroll down to the very bottom and click on the green button that says Enroll Now. If you have any questions or difficulties, email us at [email protected]. We are here to help!
I paid for the course, now how do I login?
You can login by clicking on this link.
Your username is the email you used to register and your password was sent to you in your confirmation email.
I’m working on the PR writing course, but the audio seems to cut in and out. How do I fix this?
The player will advance only when it is visible on your screen. If you started the lesson and navigated to another browser tab or application, then you can expect the audio for the current slide to finish and the player will pause until you return to the lesson window. It should pick up automatically. If not, click the ‘Next’ button to resume. Please note that the best browser to use with the course is Google Chrome, as long as it’s updated and has the latest version of Adobe Flash. You can also try refreshing your browser window and/or clearing your browser cache. If you have further trouble, please contact us at [email protected].
I signed up for the course but I’ve lost my login information. What can I do?
Just click on this link to log in with your email address. If you don’t know your password, click on “Forgot Password?” to have an email sent to you with your password. If you still have trouble logging in, please contact us at [email protected].
I was trying to purchase the course and accidentally bought it twice. What should I do?
Just email us at [email protected] and we’ll refund the second transaction. And we appreciate your enthusiasm!
I’d like to enroll my whole team in the writing course. How do I do that?
You can email us at [email protected]. We’ll share group rates, an invoice and instructions for enrollment.
I entered my credit card information but it doesn’t seem to be going through. What should I do?
Contact us at [email protected] and we’ll take your payment info over the phone or find another way to make things work.
Is there a deadline for completing the course?
You will have access to the course for 365 days, but most people finish the course within the first month or two. We just want to offer you the time and flexibility in case something unexpected comes up.
Can I purchase a couple modules separately vs. paying for the entire program? I have specific areas that need more work than others.
Right now there is not an option to purchase individual modules, but it’s a possibility in the next few months. If we offer it, the rate will be $250-300 per module (the regular rate of the full course is $799).
I just purchased the online course, but I never received a receipt. How can I get one?
Double check your spam folder, as sometimes they end up there. If you still can’t find it, just email us at [email protected] and we’ll send you a copy of your receipt. You can also access your purchase history and receipts on your My Account page in the Payment History section at the bottom.
Is there a discount for non-profit organizations?
No, sorry, we do not offer a discount for non-profit organizations.
How many online courses does Michael offer?
Michael offers Crafting the Perfect Pitch which focuses on getting more media placements through better pitching practices and the Definitive Guide to PR Writing which focuses on improving the writing skills PR pros need most.
How much do Michael’s online courses cost?
Michael’s online courses cost $799 each.
Can I pay for the course by check?
Sure. Just email us at [email protected] and we’ll send you an invoice for the cost of the course. Once we receive your check in the mail, we’ll send you instructions for accessing the course.
I was told I would get some log in information for this after a few minutes, but I haven’t received it. Could someone send it to me?
Of course. Just email us at [email protected] and we’ll resend your email with your username and password and instructions for accessing the course.
Is there a group discount rate for the course?
Yes, please contact us at [email protected] for details.
I just signed up for this course and am curious to know if there will be transcripts of the videos available?
Unfortunately there are no transcripts available now, but we’re considering adding this resource as we make updates to the course.
How interactive is the Definitive Guide to PR Writing? Is my work going to be critiqued?
The course at its current rate does not include any critiques. However, we are considering whether to offer an add-on that includes critiques, feedback and Q&A.